What is Contarmarket?
Contarmarket is a U.S.-based wholesale distributor specializing in high-turnover consumer goods such as Personal Care, Household Essentials, Snacks, Home & Kitchen, Baby Care, Beauty, Office Supplies, Pet Supplies, and more. We serve retailers, online sellers, exporters, institutions, and nonprofit organizations across the United States.
How can I create an account on Contarmarket?
To create an account, click “Sign Up” on the homepage, complete the registration form, and confirm your email. Once activated, you will be able to shop, view your orders, and access wholesale options.
Does Contarmarket offer free shipping?
Yes. We offer free shipping on orders over $250. Orders below that amount have shipping costs calculated at checkout. Shipping times and rates depend on weight, destination, and carrier availability.
What payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Zelle, and bank transfer for wholesale orders.
How can I track my order?
When your order ships, you will receive an email with tracking information. You can also view updates inside your Contarmarket account under “My Orders.”
What is your return policy?
Returns are accepted within one week of receiving the product and only for valid product-related reasons. We do not accept returns due to resale difficulties, marketplace rejections, or listing restrictions. If a return is approved, the customer is responsible for return shipping, and the original outbound shipping cost covered by Contarmarket will be deducted from the refund. All returns are subject to company review.
Are all products authentic?
Yes. All products sold by Contarmarket are 100% authentic and sourced from reputable suppliers.
Does Contarmarket issue distribution or authorization letters (LOA)?
No. We do not issue Letters of Authorization, distribution letters, or brand approvals. All trademarks belong to their respective owners and are used for identification only.
How can I contact Contarmarket?
You can reach us at store@contarmarket.com, through WhatsApp at +1 305 608 5959, or through live chat on our website.
What should I do if I have a problem with my order?
Contact us immediately at customerservice@contarmarket.com with your order number and details. We will assist you as quickly as possible.
Does Contarmarket have memberships?
Yes. We offer two membership levels:
Platinum Membership (monthly), designed for flexible wholesale discounts.
Executive Membership (annual), which includes extended benefits and exclusive access to the DSM (Direct Shipping Marketplace) program.
Both offer discounts from 5% to 20%, exclusive promotions, and priority processing. Some items may be excluded due to manufacturer or inventory restrictions.
Does Contarmarket sell wholesale?
Yes. Wholesalers, retailers, online sellers, and exporters can access our wholesale catalog and pricing by registering for a wholesale account or membership.
How can I cancel my order?
Email us at store@contarmarket.com as soon as possible. If the order has not shipped, we will cancel it. If it has shipped, the return process applies.
Does Contarmarket provide invoices?
Yes. Invoices are emailed automatically after your order ships.
Does Contarmarket charge sales tax?
Yes. Sales tax is applied according to state and local regulations based on the shipping address.
I forgot my password. What should I do?
Click “Forgot your password?” on the login page and follow the instructions. You will receive a reset link by email.
Does Contarmarket ship internationally?
We do not ship directly outside the United States. Customers may use their own U.S.-based freight forwarder. Once delivered to the forwarder, all international logistics become the customer’s responsibility.
Does Contarmarket offer gift cards?
Yes. Gift cards are available on our website.
How can I subscribe to the newsletter?
Enter your email at the bottom of our homepage to receive updates on new arrivals, promotions, and exclusive offers.
What if my package is lost during shipping?
Contact us at store@contarmarket.com or via WhatsApp. We will work with the carrier to initiate an investigation and resolve the issue.
Do you offer discounts for nonprofit organizations?
Yes. Nonprofits may qualify for special discounts upon verification. Contact us at store@contarmarket.com for details.
Does Contarmarket have a physical store?
No. We operate exclusively online, with distribution from our U.S. warehouse.
Where can I find current offers?
Visit the Offers section on our website or subscribe to the newsletter.
Can I pick up my order at the warehouse?
Yes. Select Local Pickup at checkout and wait for the Pickup Ready email before arriving.
Can I change my shipping address after placing an order?
No. For security and compliance reasons, shipping addresses cannot be changed after an order is placed. You will need to cancel and reorder.
Why do some items show longer shipping times?
Certain items such as special orders, limited stock, preorders, or supplier-based availability may show extended shipping windows. These timeframes appear on the product page.
How are orders packaged?
All orders are shipped in boxes sealed with Contarmarket-branded tape for security and identification.
Do pallet or LTL shipments take longer?
Yes. Palletized or LTL loads may require extra processing and transit time depending on carrier scheduling.
Does Contarmarket verify orders before shipping?
Yes. We may require additional time to verify quantities, compliance, and order accuracy before dispatch.
Can I resell Contarmarket products online?
Yes. Many customers buy from Contarmarket to resell online, in stores, or internationally. However, customers are responsible for complying with all platform rules and brand regulations.
