What is Contarmarket?
Contarmarket is a U.S.-based wholesale distributor specializing in high-turnover consumer goods such as Personal Care, Household Essentials, Snacks, Home & Kitchen, Baby Care, Beauty, Office Supplies, Pet Supplies, and more. We serve retailers, online sellers, exporters, institutions, and nonprofit organizations across the United States.
What’s the difference between ContarMarket and ContarBusiness??
ContarMarket is our wholesale e-commerce platform where all customers place their orders and purchase products.
ContarBusiness is our dedicated B2B program for high-volume buyers. It provides qualified businesses with better pricing, bulk discounts, and exclusive benefits designed for larger purchases.
What is the minimum order amount for Contar Business accounts?
The minimum order for ContarBusiness is $3500 per purchase.
If your order is below this amount, you can still shop directly with a Contarmarket Wholesale account with lower minimum purchase amount.
Contact us to set back your account as a Contarmarket wholesale account.
What payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Zelle, and bank transfer.
How can I track my order?
When your order ships, you will receive an email with tracking information. You can also view updates inside your Contarmarket account under “My Orders.”
What is your return policy?
Returns are accepted within one week of receiving the product and only for valid product-related reasons. We do not accept returns due to resale difficulties, marketplace rejections, or listing restrictions. If a return is approved, the customer is responsible for return shipping, and the original outbound shipping cost covered by Contarmarket will be deducted from the refund. All returns are subject to company review.
Are all products authentic?
Yes. All products sold by Contarmarket are 100% authentic and sourced from reputable suppliers.
Does Contarmarket issue distribution or authorization letters (LOA)?
No. We do not issue Letters of Authorization, distribution letters, or brand approvals. All trademarks belong to their respective owners and are used for identification only.
How can I contact Contarmarket?
You can reach us at store@contarmarket.com, through WhatsApp at +1 305 608 5959, or through live chat on our website.
What should I do if I have a problem with my order?
Contact us immediately at customerservice@contarmarket.com with your order number and details. We will assist you as quickly as possible.
How can I cancel my order?
Email us at store@contarmarket.com as soon as possible. If the order has not shipped, we will cancel it. If it has shipped, the return process applies.
Does Contarmarket provide invoices?
Yes. Invoices are emailed automatically after your order ships.
Does Contarmarket charge sales tax?
Yes. Sales tax is automatically applied based on state and local regulations according to your shipping address.
If your business is tax-exempt, you can avoid paying sales tax by submitting a valid resale or tax exemption certificate. Simply email your documentation to office@contarmarket.com, and our team will review and update your account.
Once approved, future eligible purchases will be processed tax-free.
I forgot my password. What should I do?
Click “Forgot your password?” on the login page and follow the instructions. You will receive a reset link by email.
Does Contarmarket ship internationally?
We do not ship directly outside the United States. Customers may use their own U.S.-based freight forwarder. Once delivered to the forwarder, all international logistics become the customer’s responsibility.
Does Contarmarket offer gift cards?
Yes. Gift cards are available on our website.
How can I subscribe to the newsletter?
Enter your email at the bottom of our homepage to receive updates on new arrivals, promotions, and exclusive offers.
What if my package is lost during shipping?
Contact us at store@contarmarket.com or via WhatsApp. We will work with the carrier to initiate an investigation and resolve the issue.
Do you offer discounts for nonprofit organizations?
Yes. Nonprofits may qualify for special discounts upon verification. Contact us at store@contarmarket.com for details.
Does Contarmarket have a physical store?
No. We operate exclusively online, with distribution from our U.S. warehouse.
Where can I find current offers?
Visit the Offers section on our website or subscribe to the newsletter.
Can I pick up my order at the warehouse?
Yes. Select Local Pickup at checkout and wait for the Pickup Ready email before arriving.
Can I change my shipping address after placing an order?
No. For security and compliance reasons, shipping addresses cannot be changed after an order is placed. You will need to cancel and reorder.
Why do some items show longer shipping times?
Certain items such as special orders, limited stock, preorders, or supplier-based availability may show extended shipping windows. These timeframes appear on the product page.
How are orders packaged?
All orders are shipped in boxes sealed with Contarmarket-branded tape for security and identification.
Do pallet or LTL shipments take longer?
Yes. Palletized or LTL loads may require extra processing and transit time depending on carrier scheduling.
Does Contarmarket verify orders before shipping?
Yes. We may require additional time to verify quantities, compliance, and order accuracy before dispatch.
Can I resell Contarmarket products online?
Yes. Many customers buy from Contarmarket to resell online, in stores, or internationally. However, customers are responsible for complying with all platform rules and brand regulations.
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